PC MedEvac
Customer Bill Of Rights

Here is what I promise to deliver if you choose PC MedEvac to service your computer or company network:

1. We guarantee that your phone call will be either answered immediately or returned within 60 minutes by an experienced technician who can help.
2. If PC MedEvac is late for a scheduled appointment (even by 1 minute) we will reduce your hourly rate by 10%. If we need to reschedule your visit we will reduce your total hourly rate by an additional 10%.
3. We promise, No Fix, No Charge. When you bring in a computer or call us out to fix one, you already know it doesn’t work. We won’t charge you to tell what you already know!
4. If you bring your computer into our shoppe for emergency service, we We will provide "while you wait" priority express service and start working on your computer the MINUTE you bring it in.
5. We will answer your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their "Geek Speak".
6. We will do whatever it takes to make you happy. No hassles, No problems.
7. We take the oath to "First Do No Harm" with your computer.. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling YOUR job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work commences. We will back up your data before we start any work on your machine Guaranteed!

If you are a business owner looking to outsource your computer support - DON'T - at least not until you read this eye-opening report, "Critical Characteristics You Should Demand From Your IT Consultant."

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© 2009 PC MedEvac, 139 E. Chatham St., Cary, North Carolina27511
Call Sara, Rob or Matt 919-369-7800  Email: service@pcmedevac.com